Just wondered if anyone had this problem before and how were you able to fix this, as these units are pretty much unusable at the moment. Am running now out of ideas what else we can try, as we got refused support from Fortinet due to no support contract being available for it, which is another story I am shouting at our reseller why we don't have support for it! The two VM units have been excluded from any firewall rules, so they should have full access to the internet so this can't be the issue. Restarting the unit and then running the command nothing at all. Now I can telnet to the unit, but all the Fortinet Knowledge base articles recommending to run the "execute update-now" command doesn't do much at all. Alll I get is a return button that brings me back to the login prompt. Then early this week (Monday) they went into a state where we cannot access them via the web interface all we are getting is "License has already been uploaded, please wait for authentication with registration servers", no one had added new licenses or done anything to it, it just went from one day to the other into this state. If the FortiGate-VM cannot perform license validation within the license timeout period, which is 30 days, the FortiGate will discard all packets and effectively ceasing operation as a. We got two FortiGate VM's which both were working fine for months with a valid license etc. In closed environments without Internet access, it is mandatory to perform offline licensing of the virtual FortiGate using a FortiManager as a license server. Hope someone had the same issue and was able to resolve it?
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